Database Mail SMTP Settings

Hi All,
The Sql server will send emails when I am connected to it on the LAN but not
when I am remote or connected via a VPN. I am using the fully qualified
hostname for the smtp server in the database mail configuration.
Here is the error message:
The mail could not be sent to the recipients because of the mail server
failure. (Sending Mail using Account 3 (2007-06-08T16:36:07). Exception
Message: Cannot send mails to mail server. (The operation has timed out.).
Thanks for your help.
JNOn Jun 11, 4:11 pm, "JN" <j...@.ecconsulting.com> wrote:
> Hi All,
> The Sql server will send emails when I am connected to it on the LAN but not
> when I am remote or connected via a VPN. I am using the fully qualified
> hostname for the smtp server in the database mail configuration.
> Here is the error message:
> The mail could not be sent to the recipients because of the mail server
> failure. (Sending Mail using Account 3 (2007-06-08T16:36:07). Exception
> Message: Cannot send mails to mail server. (The operation has timed out.).
> Thanks for your help.
> JN
Hi
Can you ping/telnet the mail server?
Has the server been set to exclude connections via VPNs?
John|||It looks like the problem is caused by the firewall blocking port 25 on the
smtp server.
Thanks.
"John Bell" <jbellnewsposts@.hotmail.com> wrote in message
news:1181581014.987361.279000@.q69g2000hsb.googlegroups.com...
> On Jun 11, 4:11 pm, "JN" <j...@.ecconsulting.com> wrote:
>> Hi All,
>> The Sql server will send emails when I am connected to it on the LAN but
>> not
>> when I am remote or connected via a VPN. I am using the fully qualified
>> hostname for the smtp server in the database mail configuration.
>> Here is the error message:
>> The mail could not be sent to the recipients because of the mail server
>> failure. (Sending Mail using Account 3 (2007-06-08T16:36:07). Exception
>> Message: Cannot send mails to mail server. (The operation has timed
>> out.).
>> Thanks for your help.
>> JN
> Hi
> Can you ping/telnet the mail server?
> Has the server been set to exclude connections via VPNs?
> John
>